Process Associate

Exp: 0 – 3 years

Location: Gurgaon

Qualification:

  • Graduates or Post Graduates

  • If you do not possess a degree but feel you demonstrate all the required qualities, we will be happy to talk to you.

Skill-sets:

  • Excellent verbal and written communication skills.

  • Familiarity with computer system, Windows XP, Microsoft Outlook, Microsoft Word, and Microsoft Excel

  • Ability to learn new software system.

Job Description:

  • Have a good work attitude - should be committed to the work

  • Ability to work with various internal departments and prioritise tasks to ensure service levels are adhered to.

  • Ability to maintain composure in highly escalated situations

  • Possess good analytical skills and be detail oriented

  • Work successfully in a team environment as well as independently

  • Excellent customer/client service skills, including maintaining focus on the customer/client issue in a fast-paced environment

 

For more detailed JD, click here.