Case Study - Asterisk PBX   CONSULTANCY

technologies: Asterisk

 

Migrating from Cisco Call Manager to Asterisk PBX

 

Existing Situation

A Major UK brand experience specialist was paying to license a Proprietary Communication System: CISCO Unified Communications 560 for Small Business. This communication system had been in place for quite some time and the management and the IT team were well aware about the hefty cost involved in any upgrade to the proprietary system.

 

Problem Statement & Solution Offered

Proprietary Communication systems like Cisco UC560 cost around 3000 to 4000 US dollars depending upon numbers of user licenses. For a small business or start-up, spending huge amount for just communication system is challenging in its inefficiency. Technical Support for these systems was also for limited period and clients pay extra cost for yearly maintenance and support. TBS analysed the current setup of the client and advised to switch to Asterisk, an Open Source, Low Cost telephony solution. TBS recommended the client to procure a server based on the specifications shared to avoid any incompatibility issues. Based on the analysis, the server was setup and required configurations were completed.

 

Achieved Business Goals

• Reduced total ownership cost
• Updated System
• Completely Open Source Solution
• No need to buy new hardware to upgrade to the latest version
• No need to pay extra licensing fees to increase user accounts on system
• No need to pay extra dollars for security patches
• Can integrate other open source applications with Asterisk
• Can alter dial plan as per business requirements
• Business specific CDR reports can now be generated

 

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