Help desk and Support Centre Service Management
Voice Over Internet Protocol (VOIP) Solutions
At Techblue Software, we use Asterisk, the world's leading open source PBX. With our expertise in this technology, we are able to provide the entire necessary infrastructure to get you up and running within a short span of time.
Asterisk PBX is open-source, meaning there is no charge for the software itself, yet it offers a huge array of telephony features normally associated only with high end telephone switches.
Some of the features that we can provide as part of the VOIP system are:
- Auto attendant
- Clustered servers
- Free inter-office calls
- Audio conferencing
- Digital receptionist
- Call queuing
- Tailored waiting messages
We have successfully implemented VOIP systems across a few companies in the UK and have assisted in their offshore telephony set up as well.