Linux Support in India

Linux Support in India

Techblue Software offers you a complete range of Linux services and support solutions in India, from simple server installations to highly complex application based support.

Based out of Gurgaon, we provide support to customers internationally, as well as to the Domestic Market in India.

If you are looking for license-free, fully-customizable, powerful, hardware-independent, virus/spyware free, and robust Operating System, LINUX is what you need.

Linux Feature

Why Choose Techblue Software

  • Years of experience with Open Source which is unparalleled in the industry. We have got more than 10 years of experience in supporting Linux and other Open Source products.
  • On demand people with specialized skills available.
  • High quality of customer satisfaction.
  • Support level aggrement.
  • Quick response time as we provide dedicated support engineers on a per client basis.
Linux Support
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Our Levels of Support:

Benefits Standard Premium
Terms of Service 1 year 1 year
Hours of Access 9*5 24*7
Number of Services Request Unlimited Unlimited
0Service Request Registration Phone for Severity 1 & Online for all others              Phone for Severity 1 & Online for all others
Response Time 4 hours 1 hour Severity 1, 4 hours Severity 2 or 3
Working with the Support Engineer              Email, Chat and Phone                         Email, Chat and Phone
Access to Patches & Fixes Yes Yes
On-demand First Look Training Yes Yes

Linux Severity Levels

The Criticality Levels and Response Times for Techblue Software to react to onongoing Linux Support with a client.

Severity Level Defined

How much we charge?