Process Associate

KPO, India

Process Associate

Knowledge Process Outsourcing

Exp: 0 – 3 years

Location: Gurgaon


  • Graduates or Post Graduates
  • If you do not possess a degree but feel you demonstrate all the required qualities, we will be happy to talk to you.


  • Excellent verbal and written communication skills.
  • Familiarity with computer system, Windows XP, Microsoft Outlook, Microsoft Word, and Microsoft Excel
  • Ability to learn new software system.

Job Description:

  • Have a good work attitude - should be committed to the work
  • Ability to work with various internal departments and prioritise tasks to ensure service levels are adhered to.
  • Ability to maintain composure in highly escalated situations
  • Possess good analytical skills and be detail oriented
  • Work successfully in a team environment as well as independently
  • Excellent customer/client service skills, including maintaining focus on the customer/client issue in a fast-paced environment

Additional Details:

  • Cab Facility: Night Drop
  • Working Hours (UK Shift) - 12:30 PM to 9:30 PM IST (summers) and 01:30 PM to 10:30 PM IST (winters)

For more detailed JD, click here.

We are always looking to recruit new talent
If you think you have the attitude and aptitude to work in a challenging environment and have the drive to succeed then please forward your resume to: