Knowledge Process Outsourcing
Exp: 0 – 3 years
- Graduates or Post Graduates
- If you do not possess a degree but feel you demonstrate all the required qualities, we will be happy to talk to you.
- Excellent verbal and written communication skills.
- Familiarity with computer system, Windows XP, Microsoft Outlook, Microsoft Word, and Microsoft Excel
- Ability to learn new software system.
- Have a good work attitude - should be committed to the work
- Ability to work with various internal departments and prioritise tasks to ensure service levels are adhered to.
- Ability to maintain composure in highly escalated situations
- Possess good analytical skills and be detail oriented
- Work successfully in a team environment as well as independently
- Excellent customer/client service skills, including maintaining focus on the customer/client issue in a fast-paced environment
- Cab Facility: Night Drop
- Working Hours (UK Shift) - 12:30 PM to 9:30 PM IST (summers) and 01:30 PM to 10:30 PM IST (winters)
For more detailed JD, click here.